Bolt is proud to announce the launch of a series of driver engagement sessions across the various cities where it operates. These sessions are designed to directly support drivers, addressing app-related issues and removing barriers hindering their ability to earn money effectively.
Recognising the importance of fostering a supportive and conducive environment for its driver-partners, Bolt is committed to proactively engaging with them to understand their needs and challenges. The engagement sessions serve as a platform for drivers to voice their concerns, receive personalised assistance, and access valuable resources to enhance their experience on the platform.
Key initiatives offered during these sessions include:
App-Related Support
Bolt representatives are available to assist drivers face-to-face with any app-related issues they may encounter, ensuring a smooth and seamless experience while using the Bolt platform.
Free Criminal Record Check Services
Bolt provides free criminal record check services to new and existing drivers, helping them meet regulatory requirements and continue operating with peace of mind.
Free Doctor Service for PrDP Medical Certificates
As part of its commitment to driver well-being, Bolt offers a free doctor service to assist drivers in obtaining their Professional Driving Permit (PrDP) medical certificates, ensuring compliance with regulatory standards.
Free Dekra Car inspections
To improve car quality on the platform, Bolt will cover the cost of car inspections for drivers during the week of the engagement session.
PrDP Booking Service
For drivers needing assistance with their PrDP application process, Bolt provides a booking service to facilitate the application process and streamline administrative procedures.
These initiatives underscore Bolt’s dedication to supporting its driver-partners and fostering a mutually beneficial relationship. By addressing drivers’ needs and offering practical solutions, Bolt aims to empower its driver community to thrive and succeed on the platform.
“We are excited to launch these driver engagement sessions as part of our ongoing commitment to supporting our driver-partners,” said Sandra Suzanne Buyole, PR Manager, Africa at Bolt “we believe in the importance of listening to our driver-partners and providing them with the necessary tools and resources to succeed. These sessions reflect our dedication to enhancing the driver experience and ensuring that our platform remains a preferred choice for drivers seeking flexible earning opportunities.”