Envoyage members across five countries, including South Africa, can now access Travefy as their preferred itinerary and proposal platform. Travefy is a modern, mobile-first tool designed to elevate the client experience and sharpen the way Envoyage members run their businesses.
Envoyage launched a global partnership with Travefy earlier this month, marking a significant step in the network’s strategy to build a future-fit technology ecosystem for its network of over 3,000 travel entrepreneurs.
Travefy will be offered at a rate exclusive to Envoyage’s global member base across South Africa, Australia, Canada, New Zealand and the USA. Canadian members were the first to take on this tool, consistently sharing their delight with the ease-of-use, professional appearance of documentation, time-savings and customer experience.
Envoyage Canada Member, Olimpia Govorusa, highlighted the impact Travefy has had on her business, stating, “Travefy has saved me time in my day to day, which has allowed me to bring on new clients, taking my business to the next level.”
Wendie Lee, Chief Product Officer (technology) for Independent and Luxury brands at Flight Centre Travel Group explained, “Envoyage supports members operating businesses of all sizes, from sole traders to multi-location businesses with large teams. These businesses not only have regional nuances, but they operate across a range of specialisations, business models and platforms. As a result, our objective is to procure, develop and partner with scalable, flexible technology that can meet the unique needs of each member.
“Travefy meets these criteria, serving as the client-facing layer of the Envoyage technology ecosystem and an excellent option for our members to incorporate into their business practices. It brings together bookings and travel components from across multiple systems and presents them as a seamless, professional itinerary and communication experience for the traveller.”
A modern toolkit for travel entrepreneurs
The move to Travefy is designed to enhance productivity and elevate client service through:
- Polished proposals and itineraries with a drag and drop builder and destination content; mobile app for travellers with in app messaging and live flight notifications.
- Smart, timesaving features, including AI assisted content creation and smart import from PDFs and emails.
- Deep integrations, including 200+ supplier connections and a hotel database of 1.3M properties from day one.
“Our vision has always been to equip Envoyage members with the most innovative, future ready tools,” said Danielle Galloway, Global Managing Director of Luxury and Independent Brands.
“After a detailed assessment of tools available on the market, we determined that Travefy’s intuitive design and powerful integrations will help our advisors deliver seamless, elevated experiences for their clients and drive growth for their businesses.”
Seamless rollout and member support
Envoyage will enable access for any member globally who would like to use Travefy, also offering information and training sessions to ensure they can make the most of this exciting new customer tool.
In line with Envoyage’s goal of building a powerful ecosystem of systems, products and support, members will access Travefy via single sign on through Home, FCTG’s proprietary technology designed for its independent brands, keeping their tools and resources simple and centralised.
“South African travel advisors are operating in one of the most dynamic and demanding client environments in the world,” said Chantal Gouws, General Manager, Envoyage South Africa. “Our clients expect seamless, sophisticated experiences, and the tools our members use to deliver those experiences need to match that expectation. Travefy does exactly that. It gives our members a professional, polished way to present itineraries and stay connected with their clients throughout the journey, without adding complexity to their workflow.”
“This partnership is a direct reflection of Envoyage’s commitment to equipping our SA members with world-class technology that helps them compete, grow, and deliver the kind of service that keeps clients coming back,” she added.
To learn more about Envoyage, visit envoyagegroup.com.