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Even if local investments break their historic underperformance, having offshore options is still critical

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“Get as much of your money offshore as possible.” For many years, that’s been the advice that  South African financial advisors have given to their customers, and with good reason too. Not only does offshore exposure mean a more diversified portfolio of investments, but it’s also meant better returns, particularly over the last decade or so.

Take equities, for instance. Since 2010, the S&P 500 index has significantly outperformed the JSE Top 40. In fact, per an investment note by Moonstone, investing the equivalent of US$100 in 2010 would only have netted you US$126 today. By comparison, US$100 invested in the S&P 500 would be worth US$539 today, more than four times as much.

The fact that US-based equities have outperformed is largely due to the comparative strength of its economy and a more stable political situation. That’s also informed the outperformance of offshore assets in several other classes, including real estate. The one exception is South African bonds, which have offered high returns thanks to the country’s credit rating and economic challenges. Even then, interest rate fluctuations and currency volatility have impacted returns.

While both the JSE and the rand have strengthened in recent months, thanks to a more business-friendly Government of National Unity (GNU) and a 200-plus day break from load shedding, having offshore assets is still essential. Not only do such assets offer opportunities for diversification, but they also allow investors the opportunity to grow their wealth in countries with stronger currencies than South Africa’s.

And as Harry Scherzer, CEO of local fintech Future Forex, points out, that can be immensely beneficial.

“A decade ago, the rand was trading at just over R11 to the dollar,” he says. “For the past couple of weeks, it’s been floating around the R17.50 mark. While that’s a significant improvement on the levels the currencies were trading at a couple of weeks ago, it does show that the general trend has been towards a weakening of the rand.”

“Anyone who invested internationally when the currency was at that R11 mark hasn’t just benefited from the returns on offer,” he adds. “That means they’re significantly wealthier in rand terms than they would have been even if they’d identified well-performing local assets.”

As the Future Forex CEO points out, however, investors can improve their returns even further by ensuring that they work with the right international money transfer provider. According to Scherzer, investors should look for international money transfer providers that prioritise automation, transparency, and customer service, rather than turning to their banks.

“Far too many banks still have slow, manual processes when it comes to international money transfers,” says Scherzer. “That means that transactions can end up taking a lot longer than they should, meaning that investors might miss out on a period of relative rand strength when sending money over gets them more dollars, pounds, or euros to invest.”

“By working with an international money transfer provider that embraces automation, the entire process will be completed swiftly and seamlessly, making it easier to keep up with currency fluctuations,” he adds. “But it also makes the process much more pleasant for investors, meaning that they’re more likely to keep investing money offshore.”

The same, he points out, is true for customer service.

“If you’ve used your bank for an international money transfer and there’s an issue, I challenge you to see how quickly you can get them to resolve it,” says Scherzer. “Chances are, it’ll take a frustrating amount of time. Whether you try and resolve the issue on your own, using the bank’s website or app, or go straight to the contact centre, it’s still going to be hours or even days before you get anywhere.”

“By contrast, when you work with an international money transfer provider that prioritises expert-led customer service, you’ll have knowledgeable teams tackling your problems and helping you on the communication channel you’re most comfortable with,” he adds.

Perhaps the biggest issue with banks, Scherzer points out, is their lack of transparency, particularly when it comes to the fees they charge on international money transfers.

“Most people are only aware of the fees that a bank advertises,” he says. “But they may know nothing about a hidden fee called ‘the spread’ (which is the difference between the rate at which the bank buys a currency and the rate at which it sells it). Banks typically bake these significant charges into their processes, meaning that a transaction can end up costing much more than the customer realises.”

Scherzer notes that this is frustrating at the best of times but can have a serious impact on investors.

“The power of compound interest means that every rand invested today will grow exponentially down the line,” he says. “In other words, every rand and cent matters, and you don’t want your international money provider taking an unfair share, especially if you didn’t know about it beforehand.”

As Scherzer notes,having offshore investments is crucial for South Africans, even in times of economic optimism. What few may realise, however, is the role that international money transfers play in ensuring your investments work as hard as possible.

“Whatever your reasons for investing offshore, it’s imperative that you choose the right international money transfer provider before moving a cent abroad,” he concludes.

Nutanix Hosts First Cloud Day in Lagos, Reinforcing Commitment to Africa’s Digital Future

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Nutanix, a leader in hybrid multicloud computing, today successfully held its first-ever Nutanix Cloud Day in Lagos, Nigeria, marking a significant milestone in its commitment to driving digital transformation in West, East, and Central Africa. The event brought together industry leaders, partners, and customers to explore the future of multicloud infrastructure and enterprise AI in the region.

“We’re excited to be in Lagos, a city that represents the vibrant heartbeat of West Africa’s business and technology landscape and a growing economic power in Africa,” said Raif Abou Diab, Country Manager South Gulf and Sub-Saharan Africa, Nutanix. “At Nutanix, we are deeply committed to supporting our reseller partners and customers in the region, helping them to leverage the power of multicloud to unlock new opportunities.

“Our team is dedicated to delivering tailored solutions that meet the unique needs of businesses across West, East, and Central Africa, ensuring they can accelerate their cloud transformation journey with confidence and ease,” he added.

Expanding Digital Horizons in Africa

At the Lagos event, Nutanix reinforced its mission to empower businesses in Africa with the flexibility and security of its leading multicloud platform, thereby enabling African businesses with the technology required to lead their global industries. Nutanix Cloud Day highlighted the company’s focus on simplifying cloud operations and delivering innovative solutions to meet the unique needs of regional organizations. From flexible AI deployments to improved sustainability metrics, Nutanix solutions are designed to help businesses accelerate growth and innovation.

“Nutanix’s expansion into Nigeria is part of our broader strategy to support Africa’s digital transformation,” said Babatunde Abagun, Sub-Regional Sales Manager, West, East & Central Africa at Nutanix. “As organizations in West and East Africa move towards hybrid and multicloud models, Nutanix is here to provide the robust, scalable infrastructure they need to succeed.”

“With the very unique challenges facing the business climate in Nigeria, innovation takes on a different meaning for businesses here as they seek the right technology partners to secure for today and future-proof tomorrow’s business growth. Nutanix has proven to be that platform and our Cloud Day event gives us the opportunity to amplify our messaging in the local market” continues Abagun

The event built on the momentum from Nutanix’s global .NEXT Summit held earlier this year, where the company unveiled key innovations, including:

  • AI-Driven Capabilities: Nutanix introduced advancements in AI, leveraging NVIDIA partnerships to enable seamless deployment and management of large language models (LLMs). This builds on the integration of Nutanix Enterprise AI and NVIDIA AI Enterprise, empowering organizations to quickly adapt AI capabilities to evolving business needs.
  • Unified Kubernetes Management: Nutanix expanded its Kubernetes offerings, making it easier for enterprises to manage and scale AI workloads across private clouds, public cloud, and edge environments with Nutanix Kubernetes Platform (NKP).
  • Power Monitoring for Sustainability: In line with the company’s focus on sustainability, Nutanix introduced a new Power Consumption Dashboard, enabling customers to track and reduce energy usage across their infrastructure.
  • GPT-in-a-Box: Nutanix’s comprehensive solution for enterprises to quickly deploy generative AI applications with a secure and scalable full-stack platform. It enables organizations to streamline AI initiatives across private clouds, public cloud deployments, and edge environments, offering preconfigured setups and integration with leading AI models for fast and reliable AI-driven innovation.

Driving Better Business Outcomes

Nutanix’s core message at the Lagos event was clear: the company’s hybrid multicloud platform is designed to enable secure, scalable operations, helping organizations achieve better business outcomes. From enhancing security to improving customer experiences, Nutanix provides the flexibility and reliability needed to navigate today’s complex digital landscape.

Through its collaborations with major technology partners such as Microsoft Azure, AWS, Google Cloud Citrix, HPE, Cisco, Dell, and Red Hat, to name a few, Nutanix continues to offer integrated solutions that streamline operations and reduce complexity. By simplifying AI and cloud deployments, the company empowers African businesses to leverage new technologies and achieve long-term growth.

De Facto Multicloud

Nutanix distinguishes itself in the multicloud space through its unified, software-defined hybrid Nutanix Cloud Platform, which simplifies IT complexity by providing seamless operations across on-premises, private, and public cloud environments. This integrated approach helps enterprises achieve greater flexibility, scalability, and resilience. The Nutanix Cloud Platform’s centralized management and common data services drive efficiency and cost control, allowing organizations to focus on innovation and growth without being hampered by infrastructure limitations.

“Nutanix’s multicloud solutions empower organizations to unify their IT environments, providing a consistent and secure foundation that extends seamlessly across private and public clouds. Our approach allows customers across Africa to break down traditional silos and move toward a future where their IT is as agile as their business strategy demands,” ends Abagun.

Prudential pioneers use of Generative AI for faster and more frictionless medical claims, in global-first partnership with Google Cloud

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Google Cloud and Prudential plc (“Prudential”) today announced that Prudential is using MedLM, Google’s family of foundation models fine-tuned for healthcare industry use cases, to improve the accuracy and efficiency of medical insurance claim decisions. Prudential is one of the first insurance providers globally to use MedLM – which is typically used by healthcare organizations to build solutions for doctors, hospitals, and other medical providers to deliver better experiences for healthcare workers and patients.

Starting in Singapore and Malaysia, Prudential will use MedLM to analyse documents submitted alongside health insurance claims, such as diagnostic reports, prescriptions and invoices. MedLM supports human decision-making with its ability to extract relevant information and code it accurately for claims, helping to reduce the potential for errors caused by manual data entry, so claims can be processed faster and more accurately.

The announcement follows several proof-of-concept tests by Prudential that showed its use of MedLM doubled the automation rate of claim reviews and assessments, in addition to improving the accuracy of claims decisions – allowing the insurer to handle a higher volume and velocity of claims while improving overall customer experience.

“Prudential’s early tests with MedLM demonstrate that generative AI can play a major role in efficiently tackling the growing volume of health insurance claims, resulting in more frictionless processing and a faster turnaround time for customers,” said Arjan Toor, CEO, Health at Prudential plc. “We’re proud to pioneer this innovative approach to using MedLM to support our operational efficiency as we continue to expand our health insurance offering – while delivering our mission to be the most trusted health partner for customers in Asia and Africa.”

Prudential will apply MedLM to select medical insurance claims made in Singapore and Malaysia over a period of 3-4 months, then compare the AI’s analysis and advice to actual decisions using current approvals processes during this time. Doing so will help Prudential identify areas where MedLM can deliver the greatest productivity improvements and most useful advice to claims assessors, while maintaining a “human in the loop” at critical stages of the decision-making process.

“In a fragmented and often confusing healthcare landscape, data and AI are enabling us to provide care beyond coverage for our customers,” said Toor. “Our strategic partnership with Google Cloud has given us a valuable first-mover advantage in adopting generative AI to improve the customer experience at an important moment of truth. This is just the first step in using generative AI to deliver seamless, digitally enabled healthcare experiences at every step of our customers’ health journey; from the point of diagnosis, through treatment, recovery and prevention.”

“Prudential has taken a truly innovative approach by adapting MedLM’s advanced healthcare and medical-specific capabilities to one of its core business processes,” said Karan Bajwa, Vice President, Google Cloud in Asia Pacific. “This collaboration exemplifies how our strategic partnership with Prudential can empower its workforce to drive confident decision-making, improve the overall experience for policy holders, and create meaningful innovation in healthcare and finance.”

My Safe Space surveillance tech set to revolutionise SA school safety

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With school-related incidents of crime and violence becoming increasingly commonplace in South Africa, the My Safe Space initiative aims to make schools a safer space for learners, educators and communities through the use of sophisticated, internet-based surveillance technology.

My Safe Space is founded by James Dalton, former Springbok rugby legend, and in partnership with the JD Group, Itec SA, a technology solutions provider, Vuma, South Africa’s leading fibre network operator (FNO), Vumacam, Regal Distributors and Hikvision. The initiative aims to provide comprehensive security management to address the prevailing safety challenges faced by South African schools.

“My Safe Space represents a proactive, comprehensive and sustainable approach to school safety and security. It addresses common threats faced by learners and educators, creating a safer environment for students,” says Dalton. “From suspicious vehicle activity and loitering around school perimeters to common issues like phone snatching, bullying and general security concerns, we can leverage technology to help bring an end to these problems.”

Leveraging latest tech for school safety

The deployed technology includes a Guardian Column, the main physical structure that houses two Automatic Number Plate Recognition (ANPR) cameras and an AI-enabled overview camera that uses machine-learning to identify unusual behaviour and alert on vehicles of interest for situational awareness. Vumacam’s platform is also integrated with the software to provide data analytics, alerts, and emergency notifications sent directly to the school’s security group.

My Safe Space surveillance system

“By integrating our advanced systems technology with the My Safe Space initiative, we are not only enhancing safety measures within schools but also contributing to a more secure learning environment for all. Our goal is to create safer spaces for students and educators, allowing them to focus on learning and development without the constant worry of external threats,” says Michael Varney, Chief Commercial Officer at Vumacam.

Leaning into the system’s preventative approach to safety and security, Talton Cooke, Strategic Account Manager at Itec Direct, emphasises that the system’s recognition software and alert capabilities will assist in addressing the rising trend of ‘express kidnapping’ taking place in South Africa.

“Express kidnapping is growing at an alarming rate. This type of kidnapping involves criminals demanding a smaller, more immediate ransom to secure the safe return of a loved one. The My Safe Space product is specifically designed to combat this trend,” says Cooke.

My Safe Space rollout: #SaferTogether

After a successful POC of the system at Jeppe High School for Boys, where James attended school, Vuma provided free 1Gbps fibre broadband as part of its Vuma Fibre to Schools programme. This initiative has connected over 800 registered schools in the regions where it operates. The system has effectively detected safety and security incidents and has been well received by both students and educators.

According to Kevin Jarvis, Business Manager at Jeppe High School for Boys, Dalton has been instrumental in the installation of the camera systems outside the school property. This security upgrade has enhanced the significant measures already in place at the school, whilst adding value to the safety of the community in and around the school.

“We are grateful to Mr Dalton and My Safe Space for contributing to the security and safety of not only our learners and staff but the greater community,” says Jarvis.

Echoing this perspective, Ewald van der Westhuizen, Chief Commercial Officer at Vuma, highlights the broader mission of empowering learners. “Making learning and educational opportunities readily accessible to schoolgoers is a fundamental aspect of empowering both learners and communities. Moreover, ensuring learner safety both inside and outside school premises is crucial to achieving this objective,” he says.

“By partnering with the My Safe Space initiative, we are leveraging our fibre network capabilities to support a system that addresses critical safety challenges in schools. This initiative allows us to make a tangible impact on communities.”

Building on the success of the pilot concept, the ideal goal is to expand the system by up to 40 additional schools each month. Schools that join early will benefit from personalised support and will potentially have a greater impact on their surrounding communities in their region.

While schools can either purchase the solution outright or opt for rental, lower-ranked quintile schools (i.e., ‘no fee paying’, government-funded schools) can benefit from the non-profit arm established by My Safe Space, which provides safety and security features to schools without a budget.

“We will seek donor funding to support our objectives of providing security technology systems to the schools and communities that need them the most in our country,” Dalton concludes.

For more information visit: https://itecgroup.co.za/mysafespace/

Contact: [email protected]

Itec SA’s LinkedIn page: Here

Itec SA’s Youtube page: Here

Itec SA’s Instagram page: Here

Itec SA’s Facebook page: Here

Fostering Safety Through Commitment: Empowering Workforce Development and Lifelong Dedication

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Workplace safety is not merely a regulatory requirement; it is a fundamental aspect of organisational health and success. At its core lies commitment—a steadfast dedication to safeguarding the well-being of employees. When commitment permeates an organisation, it creates a culture where safety is prioritised, risks are proactively managed, and employees feel valued and protected.

Building a strong foundation of compliance, competence, and commitment
The journey towards a safety-centric workplace begins with establishing a solid foundation. This involves achieving compliance with relevant regulations and standards, developing a competent workforce through targeted training and development, and fostering a culture of commitment – all of which is ongoing. While compliance and competence are essential, it is commitment that truly distinguishes high-performing safety cultures.

A culture of safety is more than just following rules. It is a shared mindset where employees at all levels take ownership of safety and actively contribute to creating a secure work environment.  This is cultivated through leadership exemplifying safety commitments, empowering employees to identify and rectify hazards, and the creation of a working environment characterised by open communication, in which employees can comfortably report risks, near-misses, and incidents without fear of repercussions. This openness builds trust and encourages proactive safety measures through accountability.

The power of commitment to continuous learning and development
A commitment to safety is an ongoing journey, requiring continuous learning and development, which requires a corporate commitment to investing in employee training and education. This not only enriches safety knowledge but also cultivates a forward-thinking mindset as regular safety training, refresher courses, and opportunities for skill enhancement keep employees abreast of the latest safety practices and emerging trends. This continuous learning cycle empowers employees to proactively identify potential hazards, adapt to evolving workplace conditions, and confidently implement safe work procedures. Furthermore, it fosters a culture of innovation and improvement, where employees are encouraged to share knowledge, best practices, and new ideas to enhance overall safety performance.

The meticulous measurement and improvement of safety performance is a tangible manifestation of an organisation’s commitment to safety. By establishing Key Performance Indicators (KPIs) and diligently monitoring safety metrics such as accident rates, near-miss incidents, employee safety survey results, and training completion rates, organisations can demonstrate a proactive approach to their safety management. Such a data-driven strategy allows for the identification of trends, the measurement of progress toward safety goals, and the allocation of resources to areas requiring improvement.

The benefits of a strong safety culture
In essence, an organisation’s commitment to safety is evident in their willingness to use data to inform decision-making and to allocate resources strategically to enhance safety performance. This signifies a dedication to creating a safer work environment through continuous improvement and a focus on preventing incidents before they occur. By demonstrating a commitment to measuring and improving safety performance, companies signal to their employees, stakeholders, and the public that safety is a core value and a priority.

A robust safety culture has many benefits aside from employee well-being. It leads to increased productivity, reduced absenteeism, improved employee morale, and enhanced organisational reputation. A strong safety culture demonstrates a commitment to employees, customers, and the community, fostering a positive and sustainable work environment.

Fostering a culture of safety through commitment is an ongoing endeavour that requires sustained effort and dedication. By prioritising safety, investing in employee development, and creating a supportive environment, organisations can create workplaces where employees can do their best work because hazards are minimised. A commitment to safety is not just a moral obligation; it is a strategic imperative that drives business success.

Exploring the Future of Cross-Border Payments in Africa

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With Africa‘s merchandise imports reaching a staggering US$706 billion in 2022, international merchants are eyeing new markets on the continent. However, in South Africa, current exchange control regulations create barriers for global businesses wishing to transfer money out of the country. In such a landscape, innovation is not just beneficial – it’s crucial.

Crossborder payments are more than just transactions; they’re about overcoming regulatory complexities and reducing friction,” says Jill Wilmans, Managing Director of Secure FX, one of Africa’s leading crossborder payments and treasury service providers. “Our focus is on responsible innovation – understanding the rules, assessing the risks, and making it all work seamlessly.”

Secure FX is pushing boundaries by collaborating with the South African Reserve Bank and the Intergovernmental Fintech Working Group (IFWG). Through the IFWG’s ‘regulatory sandbox’, the company is testing new crossborder payment solutions within the legal framework, leading the charge toward more efficient and compliant systems.

Traditional institutions have lagged in their ability to provide affordable and efficient crossborder payment solutions. But innovation in the sector has allowed the development of more cost effective digital solutions with improved interoperability, alternative payment methods, and cooperation from regulators.

While fintech innovation has surged globally, Wilmans notes that not all developments are responsible. “We’re not about finding loopholes,” she explains. “We’re about understanding the purpose of the laws and building solutions that match that.”

Wilmans’ expertise is rooted in years of navigating complex regulations, combined with a vision of what the future of crossborder payments could look like. “Responsible innovation is about balancing deep expertise with a willingness to challenge industry norms. It’s about asking, ‘What could we do differently?’ without losing sight of the rules.”

Africa, now the second-fastest-growing region after Asia, is ripe for crossborder payment solutions that can meet the increasing demand from both businesses and consumers. Secure FX’s forward-thinking approach recently earned them the 2024 International Payments Service Provider of the Year award from Corporate Livewire’s Innovation & Excellence Awards.

Wilmans credits part of her success to creating time for ambition and innovation. “We expect our staff to drive change, but we need to give them the time to think outside the box,” she says. “Ambition requires time.”

Wilmans’ insights are part of Precium’s audio series Reclaiming Ambition, which spotlights ambition and innovation from women leaders. Precium, the first African enterprise-focused payment platform, supports businesses in optimising payment performance while enhancing customer experiences.

South Africa’s Online Grocery Sector: Trends, Challenges, and Yassir’s Innovative Approach

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Johannesburg, 23 October 2024. As South Africa undergoes a digital transformation, the online grocery delivery sector is experiencing revolutionary changes. The shift from in-person to online shopping is accelerating, particularly among middle-class to upper-class consumers, signaling a significant growth trajectory for the market.

South Africa’s online grocery market is poised for significant growth, with the market value expected to reach R80 billion (approximately $5 billion USD) by 2026, and potentially R120 billion to R130 billion (around $7 billion to $8 billion USD) by 2029. According to Statista’s Digital Market Outlook, the number of e-commerce users in South Africa is forecast to grow from 11.7 million in 2025 to 21.52 million by 2029, reflecting the increasing shift toward online retail across the country.

The growth is being driven by several key industry trends that are reshaping the retail landscape. These trends reflect a dynamic and customer-focused approach to e-commerce, which is fueling the rapid expansion of the sector.

  1. Customer-Centric Approach:
    Retailers are increasingly adopting a people-before-products philosophy, prioritising customer experiences over transactional interactions. This shift toward a customer-centric model is key to driving sales and fostering long-term brand loyalty. By offering personalised service and improving the overall user experience, retailers are effectively retaining customers and boosting repeat purchases. In an era where personalization is not optional but essential, this focus on customer satisfaction is helping to grow the online grocery market as more people embrace platforms that prioritise their needs.
  2. Rise in E-Commerce Adoption:
    The forecasted increase of 6 million e-commerce users in South Africa by 2024, as reported by Statista, is largely due to the rise of mobile commerce. With many consumers relying on smartphones for their online shopping, retailers are implementing mobile-first strategies to cater to this growing demand. This emphasis on mobile accessibility is making it easier for more people to engage with e-commerce platforms, expanding the customer base and driving the market’s overall growth. As digital infrastructure improves, particularly in urban areas, the shift toward mobile commerce will continue to fuel market expansion.
  3. Personalization and Convenience:
    The role of personalization in increasing conversion rates cannot be overstated. Retailers offering customised shopping experiences including advanced product search features and intuitive e-commerce models are enhancing customer satisfaction and loyalty. The seamless integration of convenience, from personalised recommendations to flexible delivery options, is transforming the way consumers shop. As these innovations make online grocery shopping more intuitive, they contribute to the sector’s projected value growth, attracting more users and boosting sales volumes.
  4. Diverse Consumer Demographics:
    While younger and middle-aged consumers (aged 25-44) are the primary drivers of online shopping, there is also a significant rise in adoption among older age groups (45-64). The growing inclusion of older consumers in the e-commerce space is broadening the market. Retailers who offer user-friendly platforms and flexible options, such as varied delivery methods, are successfully reaching a wider demographic. By accommodating the needs of all age groups, retailers are expanding their market share, which directly correlates with the increasing value and user growth forecasts for the industry.

Yassir’s Value Proposition

In a rapidly evolving online grocery landscape, Yassir stands out as a transformative force, perfectly positioned to meet the demands of modern consumers. With a strong focus on affordability, extended operating hours and swift delivery, Yassir is redefining the grocery shopping experience, ensuring convenience and budget management are at the forefront.

As the festive season approaches, Yassir is capitalising on current trends with two exciting promotions:

  • Up to 30% Off on All Groceries: From now until November 30th, customers can enjoy substantial savings across all regulated categories, excluding pharmacies, vapes and infant formula. This promotion not only makes shopping more affordable but also aligns with the growing consumer demand for budget-friendly options during the holiday season.
  • Fresh Produce Tuesdays: Every Tuesday, Yassir offers fresh food items at an incredible 50% discount. This initiative caters to the increasing consumer preference for fresh, high-quality produce, while also enhancing convenience for families who want to stock up on essentials.

By prioritising extended operating hours and rapid delivery, Yassir enables families to spend more quality time together, free from the stress of crowded malls and traditional shopping challenges. As consumer trends shift toward personalised, convenient and budget-conscious shopping experiences, Yassir is not just adapting; it’s leading the way as a game changer in the online grocery sector.

Navigating the Holiday Season: Tips for Shoppers

As the holiday season draws near, customers can manage their budgets while enjoying the ease of online shopping. Here are some tips to make the most of the festive promotions:

  • Utilise Price Comparison Tools: Leverage online resources to compare prices across different retailers, ensuring you get the best deals.
  • Take Advantage of Discounts and Promotions: Keep an eye out for special offers like those from Yassir to maximise your savings.
  • Ensure Secure Transactions: Shop on platforms that offer robust security measures, such as two-factor authentication, to protect your personal and financial information.

Opportunities for Entrepreneurs

The rapid growth of South Africa’s online delivery market presents substantial opportunities for entrepreneurs, especially those from underrepresented areas like townships. To seize these opportunities, entrepreneurs should identify underserved niche markets, leverage their deep understanding of local consumer preferences to offer tailored services, and form strategic partnerships with local suppliers and businesses to expand their reach.

The Road Ahead

Both consumers and entrepreneurs play pivotal roles in shaping the future of South Africa’s online retail industry. By embracing customer-centric strategies, leveraging technological advancements, and addressing existing challenges head-on, the sector is poised for sustained growth and success.

Yassir’s innovative approach exemplifies how retailers can adapt to meet evolving consumer demands. With its focus on affordability, extended operating hours, and speed, Yassir is setting a new standard in the online grocery delivery space.

Smartphone security basics for young professionals

If you’re like most people, you rely on your smartphone for work, play and managing your personal life. But what if you lose access to your smartphone and all the apps, accounts and data you keep on it?

Jace Chen, country manager for South Africa at realme, looks at why and how young professionals should keep their smartphones secure.

These days, it’s difficult to bank, shop, work, stay in touch with friends and family without your trusty smartphone. If it gets lost, stolen, compromised by hackers or riddled with malware, you could be locked out of vital services and apps, such as online banking or email for hours or even days.

You’ll also face the costs and inconvenience of getting a new device or resetting your passwords for every account. In the worst case scenario, a scammer or thief might use your data to steal your identity or get into your banking accounts. But all of this stress can be avoided with a few simple steps:

Protect the lockscreen: Despite the hype about malware and hackers, your single biggest security risk is theft or loss of your phone. Use facial ID, a fingerprint, a pattern, or a PIN to ensure that someone who picks your phone up can’t get into your data and apps.

Set up the find my phone and remote wipe features: Modern devices such as Android smartphones allow you to locate and wipe them remotely as soon as they connect to a network. This enables you to recover your phone if you’ve lost it and to remove your data and login details if you can’t get it back.

Stick to the official app store: While it can be tempting to ‘sideload’ apps, it’s usually safer to stick to an official app store like Google Play or the one offered by your smartphone manufacturer. Apps on these stores are carefully vetted for malware and other privacy issues. Apps from non-official stores are more likely to contain malicious code.

From a security perspective, all Android apps are carefully tested before they appear on Google Play, which has a built-in Google Play Protect that checks your apps and devices for harmful behaviour and runs safety checks on apps from the Google Play Store before you download them.

Limit app permissions: Many apps will ask for permission to access things like your files, camera, location, contacts and more. Look at the permissions for each app and ensure they only have access to the permissions they need to function. A match-two game, for example, should not need to know your location.

Get rid of apps you don’t use:  If you downloaded an app, used it once a few months ago, then never looked at it again, consider deleting it. Every unneeded app on your smartphone is another app that might be sharing data with its developer or which needs to be updated to avoid security issues.

Keep your software up to date: New versions of operating systems like Android and updates for your apps frequently include security patches. Staying up to date with the latest version of the software you use will minimise your exposure to security vulnerabilities.

Separate your work and personal data: If your employer has a bring your own device (BYOD) policy, you may want to separate your work and personal data and apps. Talk to your IT department about setting up an Android Work Profile, for example. This lets your company manage work apps and data while your personal stuff remains private.

Use strong passwords and MFA: To keep data on sensitive accounts like your Google account, online banking profile and social media accounts safe, secure them with strong passwords that can’t be easily guessed. Think about enabling multi-factor authentication (MFA)for important apps or transactions. With MFA, you use a one-time password or PIN emailed or texted to them when you want to log into an account, change details or make a payment. Or you could use an app like Google Authenticator to generate a code.

Be security conscious: Social engineering scams, like a fake text message urging you to pay SARS or someone pretending to be phoning from your bank, are among the biggest threats. No credible business or government agency will ask for your passwords, PINs, or OTPs via text message or a phone call. If anyone asks for this information, it’s almost certainly a scam. If you receive a suspicious message or call, don’t respond immediately. Instead, contact the business directly using official channels (like their website or customer service number) to confirm if the request is legitimate.

SVRI Forum 2024: From crisis to change

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                  Survivor-leaders call for global action against GBV

The world is facing a crisis of humanity, and the future of the fight against gender-based violence lies in the hands of survivors themselves. This was the powerful message from a panel of global activists at the opening of the 8th Sexual Violence Research Initiative (SVRI) Forum. The conference, which kicked off in Cape Town on this week, brought together 1500 researchers and activists from 113 countries at a time when violence against women, children and marginalised communities is reaching crisis levels around the world.

The SVRI Forum 2024 plenary session, moderated by Emma Fulu of the Equality Institute, brought together three trailblazing activists: Tarana Burke, founder of the global me too. movement; Kolbassia Haoussou, MBE, torture survivor and Director of Survivor Leadership and Influencing at Freedom from Torture; and Jac sm Kee, co-founder of the Numun Fund, a feminist tech initiative.

The SVRI Opening Plenary panel

A crisis of humanity

Tarana Burke opened the discussion by painting a stark picture of the current global moment. “The world has changed rapidly in the last 20 years and human development hasn’t kept up,” she explained. “Whenever there’s a crisis of humanity, women, girls, and the most vulnerable suffer the most. Laws and policies are improving, but unless there’s a cultural shift in how we treat one another, no amount of legislation will end violence.”

Burke, who catapulted the me too. movement into the global spotlight, says that while progress has been met with fierce resistance and backlash, this is not a sign of failure: “I believe it gets worse before it gets better. Historically when you have moments of crisis, it’s often because we’re on the cusp of something new — a different world or reality. The world can’t bear the weight of this crisis much longer, so a dramatic shift must come.”

These moments of crises, she says, are often the precursors to transformation. “It’s the darkest before the dawn,” Fulu agreed.

Survivors as leaders, not victims

Drawing from his experiences of torture, Kolbassia Haoussou’s message focused on the power of survivors to lead systemic change. “It’s not enough to hear their stories; we need to involve them in decision-making,” he said.”I think about how decisions are often made for survivors, but not with them. To prevent future violence, we must understand the impact of what’s already been done. Survivors should not just be consulted—they should lead.”

Haoussou’s work with the “Survivors Speak Out” network challenges the systems that often treat survivors as helpless victims, instead placing them at the heart of policymaking and advocacy. “For me, it’s about shifting the culture from seeing survivors as helpless victims to recognising them as leaders and experts in the fight against sexual violence and torture.”

Tech: Beyond problems and solutions

When talking about technology as a facilitator of or solution against violence, Jac sm Kee warned against seeing tech as merely a tool — whether for good or harm: “Technology is not neutral. The governance structures, algorithms and platforms all reflect the same power imbalances that exist offline. It’s no accident that women, queer people, and marginalised communities face violence the moment they step into public digital spaces. These spaces weren’t designed for us.”

Instead, technology should be seen as an infrastructure that shapes political power, relationships and access to resources. For this reason, survivors, women and other marginalised people must be part of decision-making processes when it comes to the creation and governance of technology.

This is what Kee’s feminist tech initiative, the Numun Fund, aims to do: give marginalised voices the resources they need to shape the digital world in ways that reflect their realities.

A collective movement; a moment for change

The session saw a central theme emerge and weave itself through the very fabric of the SVRI Forum 2024: the importance of collective action. The panel reminded those in attendance that the fight against gender-based violence is not a battle that survivors can or must fight alone. “The issues we’re tackling — GBV, climate change, wars, the rise of authoritarianism — are all interconnected,” Fulu says.

And while the fight against gender-based violence is far from over, it is a fight that can be won. “We come to the work because we are the work. We are not just victims; we are the people who will change the world,” Burke said in her closing remarks. “But we can’t wait for someone to give us power. We have to take it. And together, we can. There are millions of survivors around the world, organising in every space imaginable.”

And as the speakers made clear, the future of this movement lies in their hands — and in the hands of everyone willing to stand alongside them.

The SVRI Forum is taking place from 21-25 October 2024 at the CTICC in Cape Town. www.svriforum2024.org

 

Thabiso Ramotshela on his return to Youngins S2

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Thabiso Ramotshela is making his mark as Mahlatse in Youngins, the Showmax Original youth drama that’s not only stealing hearts but also racking up awards nominations.
One of the 10 most watched series on Showmax since its relaunch, Youngins is up for Best South African Streaming Series at the Behind The Scenes Awards and Best Newcomer (Kealeboga Masango) at the National Film & TV Awards South Africa, which are both scheduled for 9 November 2024 in Johannesburg. Produced by Tshedza Pictures (AdultingOutlaws), Youngins is also up for Media Award of the Year at The Feather Awards, Africa’s biggest queer award ceremony, to be held on 7 November 2024 in Johannesburg.
With Youngins returning to Showmax on Friday from 15 November 2024, Xabiso Ngqabe sat down with Thabiso to discuss his character, the excitement for the new season, and reuniting with the Olifants Five.
How is working on Youngins different from working on The River? 
On The River, I was still learning, under the wings of so many experienced people. I had the opportunity to work with actors like Presley Chweneyagae, Sindi Dlathu, Tsholofelo Matshaba, and Thapelo Sebogodi – people who were always willing to teach and guide me. Then Youngins became the platform where I could finally apply everything I had learned over the years.
What has been the most rewarding thing about being on Youngins?
The opportunity to embrace youth and learn from mistakes, whether they’re mine or those of my peers. It also feels great to be part of something historic – I see this show as the Yizo Yizo of my generation.
I’m so grateful for the opportunity Phathu [Makwarela] and Gwydion [Beynon] gave me to be part of this show. They saw potential in me and helped shape me into the actor I am today.
Were you surprised at the amount of love people showed for your character?
The love I’ve received from viewers has been incredible. I was really surprised because Mahlatse is so different from the typical nerds we’ve seen in high school. I feel like he’s misunderstood.
How is it like working with Lebogang Lephatsoana as Tumelo?
It’s amazing! We got along from the first day we started shooting scenes together. I really like his energy and how he portrays his character.
In fact, the term “mogweri” that we use on the show was actually my idea for him to incorporate into his character. I thought Tumelo would be the perfect person to take this word and use it.
We’ve always bounced ideas off each other regarding our characters and the story. Before the show aired, we would call each other, excited about the fact that people weren’t ready for what was coming!
Without spoilers, how would you describe Mahlatse’s state of mind going into the new season?
He’s alone. Even though he’s surrounded by people and doing what he usually does – saving others – he still feels isolated.
What have you learnt from playing Mahlatse?
I’ve learned to appreciate what I have. Mahlatse doesn’t know his dad, but I still have mine. Despite having his mother, he has to step up as the man of the house. I’ve learned to be more appreciative and humble because, even though he goes through a lot, he remains positive.
What’s the first thing you do after shooting an emotional scene?
I call my mom; she always knows exactly what to say to make me feel better. Sometimes, I come home and just sleep. I let these characters live inside me and find their way out. Maybe they feel safe around me [chuckles]. By God’s grace, I always hope it doesn’t harm me in the long run.
Any highlights from shooting this season?
The scenes I have with my mother [Maki Mokhitli] are special to me. She treated me like her son, and I felt like she was my mom. So all the scenes with her are a highlight for me.
What are you most excited about regarding Season 2?
The fact that people went crazy for Season 1 makes me feel like they haven’t seen anything yet. The story is relatable, and we’ve put so much effort into bringing our characters to life. I’m incredibly proud of everyone who worked on the show, both cast and crew. I truly believe we’ve created something special, and I’m excited for viewers to see young Africans telling their own story.
“A nerve-wracking drama that will keep you on the edge of your seat.” Thapelo Ramorobi, City Press 
“A series that delves deep into the real lives of South Africa’s youth, reflecting the challenges and triumphs they face.” Nonhlanhla Mathebula, DRUM
Youngins introduces South African audiences to a vibrant wave of fresh talent.” Oluthando Keteyi, IOL
“The year’s most daring love story, capturing TV viewers and changing the world for the better,” Emmanuel Tjiya, Sowetan
“I’m obsessed with and loving Youngins. It’s hilarious and awesome.” Nomzamo Mbatha, Showmax Stories