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Closing the Skills Gap: How Training Programs Are Reshaping the Workforce

Closing the Skills Gap: How Training Programs Are Reshaping the Workforce
Jenniffer Mdluli

As South Africa observes Workers’ Day in May, the occasion carries a bitter undertone for many young people. For them, this time no longer symbolises hard-won labour rights or economic progress; it is instead a reminder of exclusion, unemployment, and unfulfilled promise.

According to Stats SA, the unemployment rate stood at 31.9% in Q1 2024 and rose to a staggering 32.9% in Q1 2025. The expanded unemployment rate, which includes discouraged job seekers, reached 43.1%. Among the youth, the picture is even bleaker.

While time-related underemployment remains at 4.6%, suggesting some are working fewer hours than they are willing and able to, the broader concern is the quality and accessibility of jobs. Distressingly, only 9.8% of employed youth are graduates, highlighting a harsh truth: higher education, while essential, no longer guarantees employment.

This disconnects between education and economic opportunity reveals systemic issues. Many young South Africans remain locked out of the workforce, not because of a lack of will or potential, but due to structural inequalities, limited access to quality education, a lack of job creation, and persistent socio-economic barriers.

The growing number of NEETs (youth not in employment, education, or training) is perhaps the clearest indicator of a generation at risk of long-term marginalization. Without targeted interventions such as inclusive labour market policies, youth-focused entrepreneurship support, and stronger links between education and industry, South Africa risks losing the demographic dividend its youth could offer.

As we reflect this workers month , let us not only honour the workers who built and sustain our economy, but also confront the realities faced by those still striving to enter it. South Africa cannot afford to leave its youth behind.

The Urgent Call for Skills Training

With traditional job pathways shrinking, young people are turning to alternative ways of becoming employable. Skills training has emerged as a practical and empowering solution—one that not only teaches job-ready competencies but also boosts confidence, independence, and long-term resilience.

Recent data shows that youth with some form of experience are significantly more successful in transitioning into employment than adults. Between quarters, 12.3% of youth moved from unemployment or inactivity into work, compared to 7.4% of adults. This highlights the importance of early exposure to real-world work environments and practical skills.

Community-Based Change: The Mordecai Ndlovu Foundation

In response to this urgent need, organizations like the Mordecai Ndlovu Foundation are stepping up to close the gap from the ground up. Through initiatives such as the Waste Management Skills Programme, the foundation is equipping young people with accredited, industry-relevant skills that address local employment gaps.

More than just training, these programs offer:

  • Stipends to alleviate financial pressure during the learning process
  • Hands-on practical experience to ensure real-world readiness
  • Structured mentorship and support, helping youth navigate the pathway into work

As Mordecai Ndlovu, a passionate member of the Activate! Change Drivers and Generation G Champion, explains: “I’ve had the privilege of driving social discussions around youth development in communities such as Tembisa, Orange Farm, Katlehong, and the Vaal. Our focus has been on creating meaningful programs and dialogues that address the unique challenges faced by young people. Through skills training, we bridge the employment gap by ensuring our youth are not only employable but equipped with practical industry skills.”

Work, Gender, and Justice: A Generation’s Call for Change

The future of work must also be gender-just. South Africa cannot address youth unemployment without tackling the deep gender inequalities that restrict access to opportunities and perpetuate violence. The Generation Gender (Gen G) program—a partnership between ACTIVATE! Change Drivers, ActionAid, and Sonke Gender Justice—is a vital response. Gen G works to build gender-equitable, violence-free societies, empowering youth as agents of change, especially in addressing the persistent crisis of gender-based violence (GBV).

Skills training, therefore, must do more than prepare people for jobs—it must be transformative. Programs must intentionally dismantle gender stereotypes, promote safety in training and workspaces, and ensure that young women, queer youth, and non-binary individuals are fully included. For example, the Waste Management Skills Programme not only creates green jobs but also challenges male-dominated norms, opening up new possibilities for inclusion and leadership.

The Political Moment: From Symbolism to Structural Change

With South Africa entering a new political phase under a Government of National Unity (GNU), the country is presented with a rare opportunity for collective, forward-thinking action. Workers’ Month in May must be more than commemorative; it must become a moment of commitment. The GNU must mainstream youth employment and gender justice into national policy, from funding inclusive skills training to protecting vulnerable workers from exploitation and harm.

Partners like those in the Gen G alliance are already doing the groundwork, hosting dialogues, training changemakers, and shifting norms at the grassroots. Now, national leadership must match this momentum with bold reforms. This includes scaling up community-based innovations, strengthening industry-education partnerships, and ensuring that youth are not just beneficiaries of programs but leaders of change.

The Bigger Picture: Skills, Not Just Jobs

Statistics show that 65% of employers report skills shortages, not a lack of applicants. The most in-demand attributes aren’t just technical skills, but soft skills like communication, adaptability, and problem-solving. These are competencies that programs like the Waste Management Skills Programme actively develop.

In this light, training programs are not just a stopgap, they are a sustainable pathway to a reimagined workforce that values adaptability and lifelong learning. They also promote social inclusion, dignity, and a renewed sense of purpose for young people.

Conclusion: A Call to Action

South Africa’s youth face a challenging job market, but hope lies in proactive, community-driven initiatives. Skills training offers more than employability; it offers empowerment. Organizations like the Mordecai Ndlovu Foundation are proving that with the right support, potential can be unlocked, and futures reshaped.

Let this Workers’ Day be more than a symbolic gesture. Let it be a call to invest in our youth, in skills development, and in programs that uplift from the grassroots.

Sources

Stats SA: Unemployment rate decreases to 31.9%

Reuters: South Africa’s unemployment rate rises to 32.9% in Q1

Mordecai Ndlovu Foundation

About author:

Jennifer Mdluli is a passionate radio broadcaster, Head coach and Founder of Emerald Gymnastics Club, and facilitator dedicated to youth and community development. A member of Activate! Change Drivers, an organization that fosters youth leadership and inspires social change through creativity and engagement, Jennifer is committed to supporting efforts that promote equality, inclusion, and empowerment for all individuals.

Hazendal launches limited-edition prestige Brut by Athi-Patra Ruga to support SA Arts

Hazendal launches limited-edition prestige Brut by Athi-Patra Ruga to support SA Arts
Hazendal APR Limited Edition Cap Classique_

Hazendal Wine Estate is proud to launch the Artist Series | Limited Edition label. Under the curatorial vision of Khanyisile Mbongwa, the Estate commissioned renowned South African artist, Athi-Patra Ruga, to create the original artwork for the label of the Prestige Brut Cap Classique 2017.

In a limited-edition of only 1500 bottles worldwide, the label was created for the Hazendal

Prestige Brut Cap Classique of the 2017 harvest. The wine is an elegant blend of 62%

chardonnay and 38% pinot noir made from the estate’s grapes, held for seven years on

the lees and degorged with zero dosage in 2024. Set within a hand-crafted African pine

chest and accompanied by a curatorial booklet, the collectible wine will be available for

order on May 12th, 2025.

The Artist Series | Limited Edition bottle is a nuanced harmonisation between important

art and exceptional wine. A leading voice in South African wine writing, Malu Lambert

notes that “the vibrant packaging hints to the bottle’s energetic contents” and gave the

Cap Classique a splendid 94/100 score, with international critics echoing the review.

For enquiries in South Africa, please contact Prosper Gundura at prosper.gundura@

hazendal.co.za, or call +27 (0) 21 903 5034.

For enquiries in United Kingdom and Europe, please contact Daniel Grigg of Museum

Wines at [email protected], or call +44 (0) 125 883 0122.

Critics’ Scores

“The vibrant packaging hints to the bottle’s energetic contents… Fresh, with plenty more

tertiary development to come this will age gracefully for a number of years. Drink to 2030.”

94/100, Malu Lambert

“Quite possibly the most champagne-like Cap Classique I have ever tasted…”

18.5/20, Tamlyn Currin for Jancis Robinson

“Beautiful harmony and balance marry seamlessly with a complex autolytic character…”

95+/100, Greg Sherwood for A Fine Wine Safari

“It’s dry and quite linear, but rich at the same time… Lovely complexity…”

94/100, Dr. Jamie Goode for Wine Anorak

Athi-Patra Ruga

“Resting within the wine’s label, the coil of the embryonic human embodies the threshold one crosses as they unfurl this vintage Cap Classique. In a bubbly barrel, the avatar awaits the opulent emancipation of a champagne flute – the fur tassels moving in an anticipatory traditional Zulu and Nguni dance that lends its name to this work – Indlamu.”

– Athi-Patra Ruga

Khanyisile Mbongwa

“I am fascinated by how Ruga uses myth-making as a modern archaeological tool to examine the repetition of historical violence while crafting narratives of possibility… Indlamu emerges like a mythical creature, its body serving as a vessel of cross-generational wisdom, which we witness unfurling through gestures, provocations, and invitations.”

– Khanyisile Mbongwa

Hazendal Festival

With a commitment to engage and form part of contemporary Africa’s unique and complex multi-cultural context, in 2024 the Estate founded the annual Hazendal Festival. Guided by the vision and provocation of an invited curator, the festival brings together artists, scientists and cultural practitioners to think and create alongside each other. The Artist Series | Limited Edition label emerges from the intellectual, artistic and spiritual dynamics of the festival with the curator commissioning a highly relevant artist to reflect on the creative harvest of the given year’s festival through a single work of art. The inaugural edition was dedicated to the incredible life-fostering qualities of soil. With the hope to grow a meaningful tradition of an annual

festival, the Estate sought to attend to the cross-cultural meanings of the land on which it operates.

The profits from the Artist Series | Limited Edition will be in entirety dedicated to supporting the arts, culture and science industries of South Africa. The Estate is donating 5 percent of all sales to the Zeitz Museum of Contemporary Art Africa, and the remaining profits are committed to the organisation of the next edition of the Hazendal Festival, which will take place in early December 2025.

Generation G launches the #WearYourSupport campaign to tackle GBVF and promote mental health awareness.

Generation G launches the #WearYourSupport campaign to tackle GBVF and promote mental health awareness.
# WearYourSupport

Gender Justice coalition known as Generation Gender South Africa (Gen G), will use the month of May to raise awareness on the mental health of men and its linkage to femicide cases in South Africa, through the #WearYourSupport, campaign and Clothing Drive.

This multifaceted campaign will seek to provide a platform online and in person to address Gender violence and Femicide (GBVF) as well as mental health issues in South Africa through a hybrid campaign of online engagements leading up to a hiking event where participants can enter by donating clothing items.

According to the coalition, there is an urgent need to reframe the narrative around men’s mental health, promote visibility, vulnerability, and healing. In doing so, they believe the cases of GBVF will cease to exist. The #WearYourSupport campaign seeks to address these interconnected challenges by promoting mental health awareness, support, and self-care, while also tackling GBVF through education, advocacy, and community engagement.

The campaign will employ a multi-faceted approach to address GBVF and mental health issues in South Africa, including an:

  1. Online campaign: Utilise social media platforms to share engaging content, including videos, images, and personal stories, using the #WearYourSupport
  2. Physical campaign: Hiking and braai. The hike will feature facilitated discussion and activities on various topics related to mental health and GBVF.
  3. Community engagement: Engage with local communities through outreach programs, partnerships

with community organizations, and events that promote mental health awareness and support.

Leading the coalition’s efforts, the youth network, Activate Change Drivers, invites media and members of the public to participate in the “Wear Your Support: Men’s Mental Health Clothing Drive”.

Soft Launch: 07 May 2025 (On all Activate Change Drivers’ social media platforms) Hike and Clothing Drive:

Date: 14 June 2025

Time: 08:30 – 14:00 Venue: Gauteng, ( TBC)

Contact person: Nomthandazo Shabangu : 0792845400 For media inquiries: Zamayirha Peter : 0796927931

MSC Foundation Celebrates the Opening of Its Marine Conservation Center at Ocean Cay

MSC Foundation Celebrates the Opening of Its Marine Conservation Center at Ocean Cay
Pierfrancesco Vago addressing Government of the Bahamas dignitaries and other guests at the Opening of the Marine Conservation Center
  •  The MSC Foundation has officially opened its brand-new Marine Conservation Center at Ocean Cay.
  • The state-of-the-art center features a fully equipped Bio Lab, a land-based coral nursery, a multifunctional lecture hall, along with a welcome hub and more.
  • Prime Minister of The Bahamas, the Honourable Philip Davis, marine biologist Dr Sylvia Earle, and MSC Foundation representatives were among those to officially inaugurate the facility.

The MSC Foundation has today celebrated the official opening of its Marine Conservation Center at Ocean Cay, marking a key milestone in its commitment to coral conservation and marine research in The Bahamas.

The MSC Foundation’s Marine Conservation Center will be a base for biologists, scientists, students and island visitors alike, and will feature interactive pavilions, a lecture hall, a Bio Lab, and a land-based coral nursery.

The new research facility will also provide educational opportunities for visitors on the importance of the marine ecosystem and the critical need to protect coral reefs and will be the hub for the MSC Foundation’s Super Coral Reefs Programme.

Launched in 2019, the MSC Foundation’s Super Coral Reefs Programme has been driving efforts to help restore coral reefs in the 64-square-mile area around Ocean Cay with coral species that are more resilient to environmental stressors such as rising ocean temperatures.

The opening of the Marine Conservation Center represents a significant investment in the future of The Bahamas, reinforcing the nation’s leadership in marine conservation and sustainable tourism. This facility will not only advance scientific research in line with the parameters authorised by the Bahamas Department of Environmental Planning and Protection and in alignment with national priorities of the Ministry of Education, Technical, and Vocational Training, but also provide invaluable educational opportunities for Bahamian students, researchers, and conservationists. Through our partnerships with institutions such as the University of The Bahamas, The Bahamas Agriculture and Marine Science Institute, and the Perry Institute for Marine Science, the MSC Foundation is helping to equip the next generation of Bahamian environmental stewards with the knowledge and tools needed to protect our oceans.

The Marine Conservation Center was officially opened this morning by the Chair of the MSC Foundation Executive Committee and Executive Chairman of the Cruise Division of MSC Group, Pierfrancesco Vago, with Diego Aponte, MSC Foundation Board Member and MSC Group President,  Rick Sasso, MSC Foundation Ambassador and Chairman MSC Cruises (USA) and MSC Foundation Executive Director Daniela Picco, together with the Prime Minister of The Bahamas, the Honourable Philip Davis, the Deputy Prime Minister, Honourable I. Chester Cooper and renowned marine biologist Dr Sylvia Earle.

Government of The Bahamas dignitaries with Dr Sylvia Earle, MSC Foundation, MSC Cruises and MSC Group representatives at opening of the Marine Conservation Center at Ocean Cay

Key Cabinet ministers from The Bahamas, local Bimini Council members, other dignitaries and key stakeholders from The Bahamas were also in attendance, together with other MSC Foundation representatives and partners.

Pierfrancesco Vago, Chair of the MSC Foundation Executive Committee, said

“The opening of our Marine Conservation Center marks a defining moment in our multigenerational commitment to ocean conservation. It brings to life the MSC Foundation’s concrete plans for restoring coral reefs, advancing science, and creating training opportunities for Bahamian and international students. With the continued support of the Government of The Bahamas and local authorities, our work here is contributing to the circular economy through ecosystem preservation, regeneration, and knowledge sharing.”

Dr Sylvia Earle, the renowned marine biologist and founder of Mission Blue, who participated in the ribbon-cutting ceremony nearly two years after the NGO designated Ocean Cay as a “Hope Spot” — a site important to ocean health — said: “Bravo to MSC and the MSC Foundation for creating the Marine Conservation Center at Ocean Cay, a treasured Mission Blue Hope Spot. The Center is a place to discover why the ocean matters to everyone, everywhere, and to inspire actions that can be taken to restore and care for the vast blue realm that makes possible the existence of life— humankind very much included.”

The new facility features a fully equipped bio-lab and The Aquaria, a dedicated land-based coral nursery housing 22 coral tanks to support restoration efforts. It also boasts a 50-seat lecture hall, providing a space for educational programmes and scientific collaboration.

The center’s Welcome Hub and Discovery Pavilion will also offer immersive experiences for visitors, including guided tours, interactive exhibits, and hands-on coral restoration activities, fostering a deeper connection to marine conservation.

Daniela Picco, Executive Director of the MSC Foundation, stated:
“This facility will connect marine scientists, educators, and the public, annually supporting up to 30 marine science students from four universities.  By strengthening partnerships with Bahamian and international experts, engaging the wider community and making a bridge to hundreds of thousands of island visitors, we have laid foundations for lasting ocean stewardship and meaningful conservation efforts.”

About the Super Coral Reefs Programme

The Foundation began collaborating with the University of Miami and Nova Southeastern University in 2020 to develop the Super Coral Reefs Programme through Florida-based graduate internships in marine science.  Since 2022, we have been focusing on identifying hardy species of coral at Ocean Cay, conducting research in accordance with parameters of permits authorised by The Bahamas Department of Environmental Planning and Protection, and propagating such types of coral species, mainly focusing on critically endangered elkhorn coral. The work builds upon MSC Cruises’ multi-year restoration of Ocean Cay’s marine ecosystem, which began when the company started redeveloping the former sand-mining site. The 64 square miles of waters around the island have since flourished. With the opening of the new Marine Conservation Center, the Foundation is scaling up its efforts.

Among the Super Coral Reefs Programme’s successes to date:

  • Identifying high thermal resilience in some genetic populations of corals, focusing on critically endangered Elkhorn coral.
  • Developing techniques to grow corals in open-water nurseries.
  • Successful start to outplanting resilient corals, aiming to increase outplanting capacity over the coming years to 6000 corals annually.
  • 100% survival of nursery-grown corals during the unprecedented marine heatwave of summer 2023.

 

South Africa’s national cyber defence gap is showing – again (this time thanks to SAA)

South Africa’s national cyber defence gap is showing – again (this time thanks to SAA)
Stephen Osler, Co-Founder and Business Development Director at Nclose, a member of Integrity360

South African Airways (SAA) on Wednesday shared details of its preliminary investigation into the recent cyberattack on its digital systems, but it is just the latest national public entity to fall victim to an accelerating pattern of targeted breaches. The fact that flight operations were not impacted is commendable. But we must stop celebrating near misses and start confronting a much starker reality: South Africa is flying without a cybersecurity safety net.

In a country where key infrastructure has already been flagged as vulnerable by numerous parties and even as part of the country’s greylisting by the FATF, the announcement this week of a “digital transformation roadmap” for government ironically lands against the backdrop of yet another breach. The ambition to centralise and digitise the state’s service delivery is admirable – but it will introduce scale, complexity, and risk at levels our national cyber strategy is not yet equipped to contain.

The breach at SAA is significant not just because of the systems hit, but because of what it tells attackers: that critical infrastructure in South Africa is a soft target. Every successful attack reinforces this perception – and every delay in implementing the promised National Cybersecurity Authority invites more.

At Nclose, a member of Integrity360, we’ve seen this up close. Threat actors are no longer probing for weaknesses in the obvious places. They’re exploiting the blind spots between third parties, legacy infrastructure, and underfunded security postures. They move laterally, stay silent, and when they strike, the incident response clock is already well underway.

The assumption that cybersecurity is an “IT issue” has long expired. What SAA, the SABS, SAWS, the NHLS, and others have in common is that they are national assets – their digital risk is economic risk. It affects supply chains, reputations, and investor confidence. A hit on an airline or standards body isn’t isolated. It has ripple effects across industries and global partnerships.

If we want to stop being surprised by breaches, we need to stop assuming the status quo is good enough. Resilience starts with visibility: knowing what systems you have, what data they hold, and where your exposures are. Then comes testing – not once a year, but continuously. And finally, response readiness: having not just a plan, but the muscle memory to execute it under pressure.

The government’s timeline of delivering a full national cybersecurity authority by 2028 is too far away. In the meantime, we need practical collaboration between public and private sectors, sharing threat intelligence and bolstering the real-time defence capabilities of entities that form the backbone of our country’s functionality.

This isn’t about panic. It’s about preparation. Because if attackers are iterating, so must we. If they’re automating, so must we. And if they’re coming – and they are – then every unpatched system, every under-resourced IT team, every untested response plan is a liability South Africa can no longer afford.

Great Conversations Start Here – Effortless Conversation Starters with Nadia Bilchik

Great Conversations Start Here - Effortless Conversation Starters with Nadia Bilchik
Nadia Bilchik

In a workshop hosted by ORT Jet, Nadia Bilchik, President of Greater Impact Communication, internationally renowned television personality, communication and professional development training expert, author and keynote speaker guided attendees through an engaging journey focused on connection, confidence, and collaboration.

ORT Jet is an organisation dedicated to creating a robust support structure for small business owners and aspiring entrepreneurs in South Africa and to facilitate business growth and ensure financial stability, contributing to a healthier business environment.

The session, titled “Great Conversations Start Here,” promised communication tips but delivered much more. It became an immersive experience defined by Nadia’s signature warmth, humor, and authenticity. As the author of Own Your Network, Nadia captivated the room from the moment she began speaking. Yet it wasn’t a grand entrance that drew the audience in, it was a simple, honest admission: “Even after decades in front of a camera, I still get nervous before going live.” That vulnerability immediately resonated and set the tone for the session.

We’ve all found ourselves in those awkward moments at a networking event, a conference, or even online hoping to make a connection but unsure how to start. You don’t want to sound awkward or use the same tired openers like “So, what do you do?” Nadia reframed the idea of networking as the art of building high-quality, mutually reciprocal relationships. Not every interaction will become a high-quality relationship, but each one begins with a connection and that connection starts with the ability to begin a conversation.

To make conversations feel natural and easy, Nadia recommended observational openers. These include personal, but appropriate comments like complimenting a unique piece of jewelry or making an upbeat comment about the event environment. She also emphasized the power of leading with curiosity, encouraging participants to ask thoughtful, open-ended questions that prompt meaningful dialogue. Questions such as “What’s the most exciting thing you’re working on right now?” or “What’s a challenge you’ve recently tackled that you’re proud of?” allow for genuine engagement and help bypass surface-level small talk.

To shift the energy in the room and ease any nerves, Nadia led a breathing exercise not a quiet, meditative one, but a lively and empowering moment of collective release. “Think about a moment when you nailed it,” she urged, guiding participants to anchor themselves in a memory of personal success. Then came a communal exhale an audible “HUH!”that energized the room and created an atmosphere of shared empowerment.

Nadia then transported everyone back to March 2020, a moment of upheaval that mirrored a previous turning point in her own life: leaving behind a thriving media career in South Africa to begin anew in Atlanta. When the pandemic hit and bookings vanished, she relied on her resilience, years of experience, and desire to connect. Through the lens of a Zoom camera, she reinvented her work one session at a time. It was one meaningful relationship built on authentic connection that opened the door to a new opportunity: the chance to teach others how to communicate effectively through a screen. This story served as a powerful reminder that in times of crisis, our networks aren’t just helpful they’re vital lifelines.

Throughout the workshop, Nadia reinforced the importance of moving from connection to conversation, and ultimately to collaboration. She invited attendees to reflect on what holds them back from starting conversations. The responses were deeply human: fear of rejection, lack of confidence, and uncertainty about how to begin. With empathy and wit, she responded, “Rejection activates the same part of the brain as physical pain. It sucks, and that’s one American phrase I really like!”

In a live demonstration of her “past, present, and future” conversation model, Nadia encouraged attendees to pair up or form small groups and ask one simple but profound question: “What is your biggest challenge right now?” The twist? Participants were not allowed to turn the conversation back to themselves. No one-upping, no “me too,” just deep, active listening. This exercise drove home the message that real connection starts with curiosity, not comparison. A simple “Tell me more” can unlock a level of understanding and empathy that surface interactions often miss.

Nadia emphasized that genuine connection doesn’t come from clever lines, but from intentional presence. Complimenting someone’s uniqueness, asking open-ended questions, and welcoming newcomers into conversation are small gestures that build real rapport. Her mindset is grounded in empathy, inclusion, and presence—qualities that are often overlooked in the rush to impress.

Her book Own Your Network extends the same principles in written form. It’s not about collecting contacts or handing out business cards, it’s about cultivating trust, understanding what others need, and creating shared value. Nadia’s approach prioritizes active listening over rehearsed soundbites and presence over polish. She reminded the audience that people won’t always remember what you said but they’ll remember how you made them feel.

Nadia also shared her F.I.R.E. framework, a practical guide to building meaningful relationships. First, feel good about yourself. Confidence is foundational, and recalling a personal win before walking into a room can shift your presence entirely. If you don’t believe you belong in the room, you won’t own it. Next, show genuine interest. Connection is about engaging, not impressing. Ask someone about their journey or what makes them unique. Then, relax. Fear and perfectionism often block authentic interaction. Don’t aim for flawless—aim for real. Finally, engage with intention. Be deliberate about following up and building rapport. Say thank you. Introduce people. Comment on someone’s LinkedIn post. These small acts create significant bridges.

As the workshop progressed, Nadia offered timeless and timely insights. She stressed that the fortune is in the follow-up. One conversation is merely the beginning—send a thank-you note, share a relevant article, or connect with a personal message. She encouraged participants to be connectors by introducing people who might benefit from knowing each other, even when there’s nothing in it for them. Generosity, she said, compounds in the networking world. Confidence, she added, is a habit—cultivated through body language, preparation, and posture. Being fully present is increasingly rare, so put the phone away, make eye contact, and truly listen. Most importantly, build your network before you need it. Consistency in relationships matters more than intensity during crises.

With Nadia’s guidance, attendees left the room not only with practical tools, but with a fundamental mindset shift. Great communication begins not with the perfect line, but with a single question asked with genuine interest. From there, the possibilities are endless. In a world overwhelmed by noise and superficial connection, Own Your Network is a call to courage, intentionality, and heart. More than a roadmap, it offers a reimagined way of showing up for others and for ourselves. “Great conversations don’t start with the perfect opener. They start with genuine interest, an open heart, and a willingness to listen” said Nadia and “in a world full of distractions and fleeting attention spans, the ability to truly connect is everything”.

For further information please visit www.ortjet.org.za

Douwe Egberts introduces innovative 230g refill pouch, offering 15% more product at no extra cost

Douwe Egberts introduces innovative 230g refill pouch, offering 15% more product at no extra cost
Douwe Egberts

Douwe Egberts, a leading coffee brand in South Africa, is excited to announce the launch of its new 230g refill pouch. This innovative packaging solution offers consumers 15% more coffee at no extra cost, addressing the growing demand for value and convenience.

Designed with coffee lovers in mind, the new 230g refill pouch provides a more cost-effective way for South Africans to enjoy their favourite Douwe Egberts coffee. Designed for practicality, the pouch allows for easy refilling of the brand’s iconic glass jars, which can be upcycled and reused, supporting more sustainable consumption habits.

Mbulelo Mashilo, Brand Manager at Douwe Egberts, noted that the new pouch addresses consumer demand for both quality and value. Consumers are looking for ways to save without compromising on the taste and quality they know and love. The 230g refill pouch was developed to meet this need by offering more product at the same price,” said Mashilo.

He added that the pouch also supports the brand’s sustainability focus. “The refill pouch encourages the reuse of our glass jars, helping reduce packaging waste and giving old jars a new purpose in consumers’ homes.”

Hailey van Niekerk, Marketing Lead at Douwe Egberts, explained that rising coffee prices – driven largely by extreme weather conditions in Brazil and Vietnam – have affected global coffee supply and pricing. To help cushion the impact, Douwe Egberts have launched the 230g refill pouch, which offers the equivalent of 16 extra cups of coffee at no additional cost.

Key benefits of the new 230g refill pouch include:

  • 15% more product, 16 extra cups of coffee at no additional cost, offering consumers better value for money
  • Convenient refill solution that makes it easy for consumers to enjoy their favourite Douwe Egberts coffee
  • A sustainable alternative, supporting waste reduction through upcycling

The Douwe Egberts 230g refill pouch is available at leading retailers nationwide.

For more information, visit: https://www.douwe-egberts.co.za/products/

Understanding the hidden struggle of Inflammatory Bowel Disease

Understanding the hidden struggle of Inflammatory Bowel Disease
Cape Town Infusion Centre

As World IBD Day approaches on May 19, medical professionals, patients, and healthcare advocates are raising awareness about Inflammatory Bowel Disease (IBD), a group of chronic inflammatory conditions that affects millions worldwide yet remains largely misunderstood and often misdiagnosed.

The global impact of IBD

Inflammatory Bowel Disease primarily includes Crohn’s Disease and Ulcerative Colitis – chronic inflammatory conditions affecting the gastrointestinal tract. Global epidemiology data reveals a staggering reality: more than 10 million people worldwide live with IBD, with prevalence rates rising dramatically. Recent studies from the Global IBD Epidemiology Consortium show a 7.2% increase in diagnosed cases between 2020 and 2024, particularly in industrialised nations and emerging economies.

At the 2024 SAGES (South African Gastroenterology Society) Congress in Cape Town, it was revealed that in South Africa, the IBD Africa Registry has seen an exponential increase in IBD incidence over the past 50 years. Because the vast majority of patients do not die from autoimmune diseases, this means compounding prevalence results in an ever-increasing number of patients requiring chronic care.

“The rising prevalence of IBD represents both improved diagnostic capabilities and a genuine increase in disease occurrence worldwide,” explains Dr Thania Kahn, a Cape Town gastroenterologist. “What was once considered rare in many parts of the world is now recognised as a significant global health challenge.”

Beyond the visible: the daily reality of IBD

Living with IBD is far more than a “bathroom disease”. Patients endure a complex, often invisible struggle that impacts every aspect of their lives. Chronic diarrhoea requiring sudden and urgent bathroom needs, debilitating pain, and extreme fatigue can interrupt even the most carefully planned days.

Dr Zozibini Mhlaba, herself a medical doctor and an Ulcerative Colitis patient, shares some of her realities. “I wish people knew how anxious I get about going to public spaces when I have a flare because I always need to know where the nearest toilet is, and I have to explain to everyone why I need the toilet every 10 minutes. I wish people knew the anxiety that comes with changing medication because I am constantly thinking about when my next flare will be.”

Specialist IBD sister, Sister Karin Davidson of The Cape Town Infusion Centre, emphasises the psychological toll of IBD on sufferers. “What family, friends, and colleagues often don’t see are the nights spent in pain, the utterly debilitating fatigue, the medications with side effects, and the mental load, yet so many patients suffer in silence and so many say it is the loneliest disease in the world.”

Debunking common myths

Several persistent misconceptions about IBD continue to challenge patient experiences:

MYTH: IBD is caused by diet and can be cured by changing what you eat.

FACT: IBD is an immune-mediated disease involving genetic susceptibility and environmental triggers. In adults, no diet has been proven to cure IBD, although dietary modifications may help manage symptoms.

MYTH: IBD is the same as IBS (Irritable Bowel Syndrome).

FACT: These are entirely different conditions. IBD involves chronic inflammation and subsequent damage of the gastrointestinal tract and can lead to serious complications that may require surgery. IBS is a functional disorder without inflammation or tissue damage.

MYTH: IBD is just a bathroom disease.

FACT: IBD is a systemic inflammatory condition that can affect joints, skin, eyes, and other organ systems beyond the digestive tract.

Symptoms and complications

IBD symptoms vary but commonly include:

  • Persistent diarrhoea
  • Abdominal pain and cramping
  • Blood in stool
  • Unintended weight loss
  • Extreme fatigue
  • Reduced appetite
  • Fever during flares
  • Joint pain
  • Skin issues
  • Eye inflammation

Serious complications can include intestinal strictures (narrowings), fistulas, abscesses, malnutrition, and an increased risk of colorectal cancer. Mental health is also significantly impacted, with higher rates of anxiety and depression among patients.

  

The path to diagnosis and care

“Early and accurate diagnosis and treatment initiation is crucial for controlling inflammation, preventing disease progression and complications,” says Dr Kahn. Diagnosis typically involves:

  • Comprehensive medical history
  • Physical examination
  • Blood tests
  • Stool tests
  • Endoscopic procedures ie colonoscopy +/- gastroscopy
  • Cross-sectional imaging eg CT or MRI scans

Looking forward with hope

While IBD remains a serious chronic condition without a definitive cure, treatment options continue to improve. “Living with IBD today is fundamentally different than it was 20 years ago,” notes Dr Kahn. “With modern treatments, most of our patients lead full, productive lives – they are able to do things that might have seemed impossible for previous generations of IBD patients.”

This World IBD Day, healthcare advocates stress the importance of public understanding and support. “Compassion starts with education,” says Sister Davidson. “When more people understand that IBD isn’t a diet or lifestyle choice – or something people can just ‘get over’ – it creates space for genuine support rather than judgement or dismissal.”

While living with IBD can be a challenge, early intervention and appropriate treatments can significantly improve outcomes and quality of life. This World IBD Day, people who are experiencing persistent digestive symptoms, are encouraged to seek medical evaluation with professionals versed in the field of gastroenterology.

Ready Player… Brand? Games are the Next Big Thing in Marketing

Ready Player… Brand? Games are the Next Big Thing in Marketing
Matthew Arnold, Chief Innovation Officer at VML South Africa

Over the past decade, brands everywhere have embraced gamification – layering game-like elements over user experiences to nudge participation. It’s worked (mostly), driving habit formation and engagement. But let’s be honest: it’s getting stale. Everyone from your dentist to your local pet food brand has an app with badges and points. The novelty is gone.

If you’re chasing real immersion, emotional connection, and attention that sticks – you don’t need elements of a game. You need an actual game.

So, should brands be building games?

That’s the question we posed to the team at Sea Monster, South Africa’s premier serious games studio, in a recent exclusive webinar for VML clients. Their answer? A confident, unequivocal yes. And judging by the buzz among attendees, this idea is hitting a nerve.

What’s holding brands back?

Globally, the most deleted apps in 2024 were Instagram, Facebook, TikTok and X. Meanwhile, gaming hit an all-time high, with 3.6 billion people regularly playing some sort of game. People now spend more time playing games than they do scrolling social media or watching TV, and the gaming industry is bigger than film and music combined. So why aren’t brands flooding into this space?

Because of three persistent myths:

1/ Our customers aren’t gamers: Wrong. The image of a 15-year-old boy with a headset is outdated. The fastest-growing gaming segment? Men over 50. The biggest spenders? Women aged 35–55 – a.k.a. the “Candy Crush generation”. And don’t forget Wordle – played a staggering 4.8 billion times in 2023. (Not a typo)

2/ Fun and games aren’t serious marketing: Also wrong. Games aren’t just sticky – they’re strategic. Real-world examples include a 37% increase in basket size or 90% voucher redemption rates. Games let you tell immersive brand stories while customers voluntarily spend time with you. That’s not distraction – that’s devotion.

3/ It’s too expensive for us: It doesn’t have to be. From lightweight web games to full-blown metaverse experiences, games – just like any other channel – are scalable. You could build a mobile-friendly HTML5 game for less than a social campaign or go big with an interactive world on Roblox. Bonus: game ROI is measurable – think dwell time, replay rate, conversions, and even real-world purchases triggered by in-game actions.

Where to start? Think like a marketer…

The rules haven’t changed. Start with strategy:

  • What’s the business problem?
  • What’s the behaviour you want to shift?
  • What outcome are you tracking?

If the answer involves deeper, more meaningful, more memorable engagement, a game could be your best move.

Here’s how games can slot into the funnel:

Awareness: Break through ad fatigue with something worth playing. A web game where players catch falling ingredients to unlock a product discount? Simple, scalable, and way more fun than another banner ad.

Consideration: Let people learn by playing. Games allow brands to tell stories in an engaging, immersive way that sticks with the customer. Because they’ve opted in, you avoid the pitfalls of disruptive advertising and get to spend more time with the customer. They also create better quality leads, who’ve already opted in and been educated on the brand. A skincare brand could have users matching products to skin types in a quiz-style game, building trust and driving education.

Conversion: Turn interactions into actions. A bank could gamify financial education, helping users find their “money persona” and suggesting products accordingly. Bonus points if rewards are unlocked IRL.

Loyalty: Games keep people coming back and build communities around the shared experience. Add levels, rewards, exclusive access, and watch your loyalty programme go from boring to bingeable.

Why now?

Because attention is the scarcest resource in marketing today. And games are one of the few formats where people voluntarily spend time – and come back for more.

Want your brand to be remembered? Maybe it’s time to play.

AI, Energy and the Future of Efficient Data Centre Operations

AI, Energy and the Future of Efficient Data Centre Operations

Rising AI workloads are expected to drive higher data centre energy use, costs and emissions. Some experts even predict data centre energy consumption could double by 2030, placing added strain on already burdened power grids. As a result, reliable, resilient and affordable energy has become a top priority for data centre operations worldwide.

To address this challenge, we’ve been asking ourselves – what if AI could help improve power use, enhance grid flexibility, and streamline industrial processes, turning today’s challenges into solutions?

Rethinking data centre operations to align with power demand and supply

At Dell Technologies, it starts with improving efficiency across our AI portfolio – from next-gen servers that lower CPU power consumption by up to 65%, pioneering cooling innovations and advancing software management systems to improve optimization. Customers like VerneFulgent Genetics and Emirates NBD have been able to rethink their infrastructure and power strategies, significantly reducing their footprint.

We’re also looking for where we can push boundaries and go beyond infrastructure innovation to uncover smarter ways to align power demand with supply at the workload level.

One of our latest explorations, Concept Astrouses agentic AI, digital twins and automation to spur smarter decision making to improve IT operations and energy consumption. Consider an interconnected, adaptive AI Factory that can forecast the time it’ll take to complete a task and predict the energy requirements to do so. Imagine it’s grid-aware, pulling in real-time grid data and forecasts to identify the ideal moment, location and resources needed to run the job, prioritizing workloads based on business needs, energy availability and/or cost. Users could choose from a menu of options and recommendations or workloads could be set to run automatically within pre-configured parameters.

Now add in the ability to access all this information through a simple dashboard or by requesting reports customized to your role – from researcher or data centre operator, to CFO, CIO or facilities. For those running workloads, Concept Astro could help you make smarter decisions as it pulls in real-time insights for a comprehensive view across – and beyond – your data centre(s). For facilities and the CFO, it’s a way to see how your teams are lowering costs by running energy intensive workloads at optimum times and locations without compromising business outcomes.

This capability is exciting but right now just a concept, with our engineers pushing the boundaries of what is possible to deliver at scale. In this iteration, we’re using digital twins to simulate workloads so we can extract insights and identify ways to use available data centre power more effectively with power grid awareness. Concept Astro builds on the Dell AIOps monitoring suite and features the capabilities offered today through Dell’s AIOps Assistant – including customers being able to ask context-aware questions about their connected infrastructure and receive tailored recommendations based on their current system configuration.

Real-World Impact through public-private collaboration

To test how far Concept Astro can go, we’ve been working with Scripps Institution of Oceanography at the University of California San Diego to expand their laboratory capabilities for coral reef research. Using the Dell AI Factory with NVIDIA, the team is converting millions of underwater images into high resolution 3D models to assess the health of coral reefs across the world. With around 350 GB of images collected per dive and the team completing anywhere between 300-400 dives a year, processing these images requires significant compute and storage.

During a recent pilot, Concept Astro helped Scripps identify the best times and location to run workloads based on cost, speed, emissions or a combination of all. The team was able to schedule workloads during optimum energy windows, reducing strain on the grid without disrupting research continuity. This enabled Scripps to achieve cost savings of 20% and lower emissions by 32%.[i] In addition, by upgrading their legacy data centre equipment to the Dell AI Factory with NVIDIA, including Dell’s latest generation of servers, Scripps can now process twice as many images in the same amount of time.

Building a More Resilient Energy Ecosystem

At Dell, we’re helping customers unlock the full potential of enterprise AI while minimizing energy consumption and operational costs. We’re pushing ourselves to continually innovate, refine and enhance our offerings to deliver even greater business and societal value.

What drives us is helping our customers overcome their biggest challenges. With energy-efficient technologies already transforming operations and forward-thinking concepts like AI-powered workload scheduling, we can help enterprises to reduce costs, enhance grid resilience, and drive meaningful progress.

We’ll continue to share updates as we explore making data centres more grid aware and efficient. In the meantime, check out Chief AI Officer John Roese and Chief Strategist Vivek Mohindra’s latest discussion on AI, power & cooling – and watch this space for exciting updates from Dell Technologies World, May 19 – 22, 2025.

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